HUMAN RESOURCES QUESTIONNAIRE

Thank you for taking the time to complete this survey.

1. Service: What was the primary purpose of your interaction with Human Resources?

Advice/information Policy question
Apply for position Procedures question
Employment issue Turn in paperwork
Orientation Other:
Personal issue Other:

2. Service: Did we respond to you in a friendly and courteous manner?

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Comments:

3. Service: Did you get the information or help you needed?

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Comments:

4. Service: Are we meeting your needs?

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Comments:

5. Service: What other services could we offer to assist you in the hiring process?

6. Service: In which areas are we doing well?

7. Service: Which areas could be improved?

8. Timeliness: Did we respond to you or process your request in a timely manner?

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Comments:

9. Other comments:

Optional (please check one). You are from: